Greater Toronto Area

Office Address


Whether you're looking for information on our services, pricing, or qualifications, you'll find the answers you need here.

General Plumbing FAQs

Why is my faucet dripping?

A dripping faucet is commonly caused by worn-out washers or O-rings, which can break down over time and lose their ability to form a tight seal. Corrosion or improper faucet installation can also lead to leaks. It's important to fix a dripping faucet promptly as it can waste a significant amount of water over time, leading to higher water bills and potential water damage.

How do I unclog a blocked drain?

Clogged drains can often be cleared with a plunger or a plumber's snake. For kitchen sinks, clogs are usually due to accumulated food debris and grease, while in bathrooms, they're often caused by hair and soap buildup. Chemical drain cleaners can provide a temporary solution but can be harsh on pipes and the environment. For persistent clogs, it's best to call a professional plumber, as they might indicate deeper issues in the plumbing system.

What causes low water pressure in my home?

Low water pressure can be due to a variety of reasons, including clogged pipes, leaks, corroded plumbing, or issues with the municipal water supply. It could also be caused by a malfunctioning pressure regulator. Identifying and fixing the cause of low water pressure can sometimes be complex, requiring a professional plumber's assessment.

How often should I have my plumbing inspected?

It's advisable to have your plumbing system inspected at least once every two years. However, for older homes or systems with known issues, more frequent inspections may be necessary. Regular inspections help identify potential problems before they become serious, saving money and inconvenience in the long run.

Is it safe to use chemical drain cleaners?

While chemical drain cleaners can provide a quick fix, they are generally not recommended for regular use. They contain harsh chemicals that can corrode pipes and harm the environment. They may also only temporarily resolve the issue. For recurring or serious clogs, it's better to consult a professional plumber.

How do I prevent frozen pipes?

To prevent pipes from freezing, keep your home warm, and insulate exposed pipes, especially in colder areas like basements or attics. During extreme cold, let faucets drip slightly to keep water flowing and open cabinet doors to allow warm air to circulate around pipes. If pipes do freeze, thaw them gradually using a hair dryer or heat lamp.

Why does my toilet keep running?

A continuously running toilet is often due to a faulty flapper valve, which controls the water that passes from the tank to the bowl. It could also be caused by an improperly adjusted float or a leak. Fixing these issues can usually stop the running and save water.

Can I fix a leaky pipe myself?

Minor leaks might be temporarily fixed with commercial patch kits or tape, but these are not long-term solutions. It's best to have leaky pipes repaired by a professional plumber to avoid potential water damage and more costly repairs down the line.

What should I do in case of a plumbing emergency?

In a plumbing emergency, such as a burst pipe, the first step is to turn off the main water supply to prevent flooding. Then, immediately call a professional plumber. While waiting for them, try to remove any excess water to minimize damage.

How do I maintain my water heater?

Water heater maintenance includes regularly draining the tank to remove sediment buildup, checking the pressure relief valve for proper operation, and inspecting the anode rod for corrosion. These steps can extend the life of your water heater and improve its efficiency.

What’s the difference between hard and soft water?

Hard water contains high levels of minerals like calcium and magnesium, while soft water has fewer minerals. Hard water can cause scale buildup in pipes and appliances, reducing their efficiency and lifespan. Water softening systems can convert hard water into soft water, preventing these issues.

Should I be worried about a gurgling drain?

Gurgling sounds in a drain can indicate a blockage in the venting system of your plumbing. This prevents proper airflow, causing water to drain slowly and create a gurgling noise. It's advisable to get it checked by a plumber to prevent potential backups.

What is a sump pump, and do I need one?

A sump pump is a device installed in the lowest part of a basement or crawlspace. Its job is to keep the area under the building dry and to prevent it from flooding. Homes in areas prone to flooding or with high water tables should consider installing a sump pump.

How can I improve my home’s water efficiency?

Improving water efficiency can be achieved by installing low-flow toilets, showerheads, and faucets, fixing leaks promptly, and using energy-efficient appliances. These measures reduce water consumption, benefiting both the environment and your utility bills.

What is trenchless sewer repair?

Trenchless sewer repair is a method of repairing or replacing underground pipes without the need for extensive excavation. It's less invasive, more cost-effective, and quicker than traditional methods, making it a preferred choice for many homeowners.

Why does my house have a sewage smell?

Sewage smells can be caused by dried-out p-traps, leaks, or clogs in your sewer line. Regularly using all household drains and fixing leaks can prevent these odors. If the smell persists, it's best to consult a plumber.

Can I install a new fixture myself?

While some handy homeowners may be able to install basic fixtures, more complex installations should be left to professionals. Incorrect installation can lead to leaks, water damage, and voided warranties.

How do I choose the right plumber?

When choosing a plumber, look for licensed, insured, and experienced professionals. Check reviews, ask for referrals, and ensure they offer a warranty on their work. A reputable plumber will provide a clear estimate and explain the work needed.

What causes a water heater to stop working?

Common reasons include a faulty thermostat, a malfunctioning heating element, sediment buildup, or a tripped circuit breaker. Regular maintenance can prevent many of these issues.

How can I tell if my plumbing system needs an upgrade?

Signs that your plumbing system may need an upgrade include frequent clogs, low water pressure, discolored water, leaks, and an increase in water bills. If your system is old or experiencing these issues, consider consulting a plumber for an assessment.

Plumbing Service FAQs

What does your Water Quality Service involve?

Our Water Quality Service involves testing and assessing the water in your home or business to ensure it is safe and clean. We analyze factors like pH level, hardness, and the presence of any harmful contaminants. Based on these findings, we recommend and implement solutions such as water filtration or purification systems. This service is crucial for maintaining healthy water for drinking, cooking, and other household uses, and it can also protect your plumbing fixtures from damage caused by hard or impure water.

What are your services for Drains & Pipes?

Our Drains & Pipes Services encompass a wide range of tasks, including unclogging drains, repairing leaks, and replacing old or damaged pipes. We use state-of-the-art equipment to diagnose issues within your plumbing system accurately and provide effective solutions. Whether it's a slow drain in your kitchen or a leaking pipe in your bathroom, our skilled technicians are equipped to handle all types of drain and pipe problems, ensuring your plumbing system functions smoothly and efficiently.

What does your Septic & Sewer Service include?

Our Septic & Sewer Services include installation, maintenance, and repair of septic tanks and sewer lines. We conduct thorough inspections to detect any issues such as blockages, leaks, or damage to the system. Regular maintenance of your septic and sewer system is crucial to prevent backups, unpleasant odors, and potential health hazards. Our team provides professional and efficient services to keep your septic and sewer system operating properly.

What kind of Bathroom Plumbing Services do you offer?

Our Bathroom Plumbing Services cover all aspects of bathroom maintenance and renovation. This includes fixing leaky faucets, repairing or replacing toilets, installing new showerheads, and upgrading sink fixtures. We also handle more complex tasks like bathtub and shower installations. Our services are designed to enhance the functionality and aesthetic appeal of your bathroom, ensuring all plumbing fixtures operate efficiently and effectively.

Can you describe your Water Heater Services?

Our Water Heaters Services involve installation, repair, and maintenance of various types of water heaters, including tankless, gas, and electric models. Regular maintenance, such as flushing the tank to remove sediment and checking the anode rod, can significantly extend the life of your water heater and improve its efficiency. If you're experiencing issues like inconsistent water temperature or leaks, our technicians can diagnose and resolve the problem. We also guide you in choosing the best water heater for your needs when a replacement is necessary.

What is involved in your Tree Root Removal Services?

Our Tree Root Removal Services are focused on addressing issues caused by tree roots invading and blocking plumbing lines, particularly sewer lines. Tree roots can seek moisture from pipes, leading to blockages or damage. We use specialized equipment to locate and remove these roots effectively, restoring normal flow and preventing further intrusion. This service is crucial for maintaining the integrity of your sewer lines and preventing severe plumbing issues.

Pricing & Package FAQs

Competitive Pricing Structure

We offer a competitive pricing structure tailored to fit a range of budgets without compromising on quality. Our transparent pricing model means no hidden fees or surprises. Whether it's a minor repair or a major installation, we provide detailed quotes upfront. We also offer various options at different price points to ensure you get the best value for your money. Understanding that plumbing needs can arise unexpectedly, we strive to keep our services accessible and affordable for all our clients.

Customized Service Packages

Our service packages are customizable to meet your specific plumbing needs. From basic maintenance to comprehensive coverage, we design our packages to provide the most cost-effective solutions. For regular clients, we offer maintenance contracts that include periodic inspections and servicing at discounted rates. These packages ensure your plumbing system remains in top condition year-round while also offering savings compared to one-time service calls. We tailor these packages based on the complexity of your system, frequency of service required, and your budget considerations.

Special Offers and Discounts

We regularly run special offers and discounts to provide additional value to our customers. These may include reduced rates for first-time customers, seasonal discounts on specific services like winterizing or de-winterizing plumbing in holiday homes, and referral bonuses for clients who recommend our services to others. Keep an eye on our website and social media channels for current promotions. These deals are our way of saying thank you to our loyal customers and welcoming new ones into our community.

Have more questions?

Do you have any questions or need further clarification about our services? We're here to assist! Whether it's about our pricing, the specifics of our maintenance programs, or how we can address your unique plumbing needs, feel free to reach out. Our team is dedicated to providing you with the information and support you need to make informed decisions about your plumbing requirements.